Terms of Service
Last updated: 8 July 2026
These Terms of Service (“Terms”) govern access to and use of the website ready4aiact.eu, the AI Act readiness assessment, related reports, courses and consulting services (together, the “Services”) provided by BEST 4 PROJECT ApS, CVR 44625148, Grønningen 16, 7190 Billund, Denmark (“Provider”, “we”).
1. Scope and business-to-business use
The Services are offered exclusively to businesses, public bodies and other professionals acting in the exercise of their trade, business, craft or profession. By using the Services you confirm that you are not acting as a consumer within the meaning of Art. 2 of Directive 2011/83/EU. Any provisions specific to consumers do not apply.
2. Provision of the Services
- The website and free assessment are made available on an as-available basis. We may modify, suspend or discontinue features at any time.
- Paid services (audits, coaching, courses, automation development) are governed by a separate written engagement letter or order form. In case of conflict, that document prevails over these Terms.
- No service-level, uptime, response-time or support commitment applies to the free website, assessment or reports. Availability targets and support for paid Services are set out in the applicable order form.
3. Registration and accounts
Where an account is required, you must provide accurate information and keep credentials confidential. You are responsible for all activity under your account.
4. Acceptable use
You agree not to:
- Use the Services in breach of applicable law, including the EU AI Act, GDPR, sanctions or export-control rules;
- Attempt to reverse-engineer, scrape, overload or disrupt the Services;
- Upload personal data of third parties into the assessment without a valid legal basis;
- Submit content that is unlawful, infringing, defamatory, or harmful.
5. AI-generated output and no legal advice
The readiness assessment and reports rely on large language models and are provided for informational and decision-support purposes only. They do not constitute legal advice and are not a substitute for advice from a qualified lawyer or a formal conformity assessment under Regulation (EU) 2024/1689 ("AI Act"). You are responsible for evaluating outputs before relying on them.
6. AI Act roles
The Services support you in understanding your obligations under the AI Act. We do not act as a "provider", "deployer", "distributor", "importer" or "authorised representative" of any high-risk or general-purpose AI system that you develop, place on the market, put into service or use. You remain the party responsible for meeting your obligations under the AI Act and other applicable regulation, including any conformity assessment, registration, human oversight, transparency or record-keeping duties.
7. Reports as point-in-time snapshots
Each generated report reflects the questions, answers, guidance content and regulatory interpretation available on the date of generation. Regulation, delegated acts, harmonised standards and supervisory guidance evolve; historical reports are not automatically updated when they change. You are responsible for re-running the assessment or requesting an updated report when a material change occurs.
8. Fees
The website and the standard readiness assessment are provided free of charge. Fees for paid Services are set out in the applicable order form or booking page and are exclusive of VAT where applicable. Invoices are payable within the term stated on the invoice.
9. Intellectual property
All rights in the Services, including software, templates, content, trademarks and reports (excluding your own input data), remain with BEST 4 PROJECT ApS or its licensors. You receive a non-exclusive, non-transferable licence to use the outputs for your internal business purposes. You retain all rights in the input data you provide and grant us the rights required to deliver the Services.
10. Confidentiality
Each party will treat non-public information disclosed by the other as confidential and use it only to perform under these Terms, applying at least the same standard of care it applies to its own confidential information.
11. Data protection
Processing of personal data is described in our Privacy Policy. Where we act as a processor on your behalf (typically in paid engagements), the parties will enter into a data processing agreement under Art. 28 GDPR.
12. Subprocessors and third-party AI providers
To deliver the Services we rely on carefully selected subprocessors, including AI model providers (currently Mistral AI and Google Gemini), voice AI (ElevenLabs), transactional email (Maileroo) and cloud infrastructure hosting our database, edge functions and file storage (Lovable Cloud, backed by Supabase). The current list, roles and processing locations are described in our Privacy Policy. We remain responsible for our subprocessors' performance under these Terms.
13. Warranties and disclaimer
The free portions of the Services are provided "as is" to the maximum extent permitted by law. For paid Services, we will perform with reasonable care and skill. We do not warrant that outputs are error-free, complete or fit for any particular compliance decision.
14. Limitation of liability
To the extent permitted by mandatory law, our aggregate liability in contract, tort (including negligence) or otherwise arising out of or in connection with the Services is limited to the fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim, and in any event to direct damages only. We are not liable for indirect or consequential loss, loss of profit, loss of business, or loss or corruption of data. Nothing in these Terms limits liability that cannot be limited under mandatory law (including for gross negligence, wilful misconduct or personal injury).
15. Force majeure
Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, strikes, epidemics, changes in law, denial-of-service or other cyber attacks, and outages or material degradation of upstream providers such as AI model providers, cloud infrastructure, telecommunications or email delivery networks. The affected party will use reasonable efforts to mitigate and resume performance.
16. Term and termination
You may stop using the Services at any time. We may suspend or terminate access for material breach of these Terms, illegal use, or where required by law. Paid engagements terminate as set out in the relevant order form.
17. Changes to these Terms
We may amend these Terms from time to time. The current version is always published on this page with an updated date. Material changes affecting an active paid engagement will be communicated in advance.
18. Assignment
We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganisation or sale of all or substantially all of our assets. You may not assign or transfer these Terms without our prior written consent, which will not be unreasonably withheld.
19. Notices and electronic communication
You agree that we may provide notices, invoices and other communications relating to the Services electronically, including by email to the address associated with your account or last used in the engagement. Notices to us should be sent to the contact address in Section 22. Notices are deemed received on the next business day after transmission, absent a delivery failure notification.
20. Miscellaneous
These Terms, together with any applicable order form, constitute the entire agreement between the parties in relation to the Services and supersede any prior understanding on the same subject. Failure to enforce any provision is not a waiver of that or any other provision. If any provision is held unenforceable, the remaining provisions will remain in full force and effect and the unenforceable provision will be replaced with an enforceable provision that most closely reflects the parties' original intent.
21. Language
The authoritative version of these Terms is the English version published on this page. Translations are provided for convenience only; in case of any discrepancy, the English version prevails.
22. Governing law and jurisdiction
These Terms are governed by the laws of Denmark, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The courts of Denmark, venue of the Provider's registered office, have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
23. Contact
BEST 4 PROJECT ApS · Grønningen 16, 7190 Billund, Denmark · info@ready4aiact.eu